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Preguntas frecuentes

Respuestas a preguntas habituales

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Empresa

A website for viewing market prices and charts, reading educational material and managing a personal website profile. It does not currently execute trading orders.

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Cuentas

A personal website profile with email confirmation, sign-in and password recovery. It does not create a brokerage account.

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Trading

Charts and market research tools are available. Order execution requires a connected trading provider and an approved trading account; neither is enabled by website registration.

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Apalancamiento

The margin calculator is educational. Actual leverage depends on the trading provider and instrument and is not activated in this website.

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Plataformas

Use the responsive web pages on desktop or phone to view TradingView quotes and charts. MT4/MT5 brokerage access is not connected. No native Genvris store app is published.

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Fondos

Deposits are not active. USDT requires a confirmed network, receiving address and transaction verification before balances can be credited. Do not send funds without verified instructions.

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Retiros

There is no active custody balance or withdrawal service in the website. Signing in does not create a funded wallet.

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Sin swap

No. Availability and conditions must be confirmed with the connected trading provider before a trading account can be opened.

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Socios

Use the partnership enquiry form. It sends your proposal to support@genvris.com. Sending it does not activate referral tracking, commissions or payouts; these require a separate agreement and operational connection.

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Verificación

Email confirmation is used for website profiles. Brokerage identity verification is a separate process and is not currently provided here. Do not send identity documents through the contact form.